Presentation Slide Decks from Online Payments Conferences September 2018

Karisse Hendricks

ACFE Slide Deck – Fraud and ZombiesFighting

Paul Wang

Fraud on The Frontlines- A GoFundMe Perspective

Scott Butler

ACFE SJ Chapter Presentation Sep 26 2018.pptx [Repaired]


September 14th and 26th – Two full-day seminars in San Francisco and San Jose

Event Overview:

Purchase tickets here.

Welcome to the San Francisco Chapter of the Association of Certified Fraud Examiners Fall Conference(s) 2018.These day long training(s) will be packed with presentations, panel discussions and keynote speeches from over 15 experts in the Anti-Fraud community, as well as government regulators and enforcement agencies. Earn up to 8 CPE’s! 

The online gaming and gambling are $150+ billion industries and experiencing exponential growth. Tradional media is being replaced by the likes of Youtube and online streaming sites. Many of these new ways to communicate and interact with one another are also the new spawning grounds for online fraud and other criminal activities. Cyber-criminals joining forces with traditional fraudsters and even terrorists to leverage this new frontier. Join us talking with experts from organization including: EY, Linden Labs, GoFundMe,ThreatMatrix and many more to discuss state-of-the-art ways to combat fraud, money laundering and other bad actors online.

We will be offering both a San Francisco (9/14/2018) and a San Jose (9/26/2018) location. Please be careful to register for the correct date & location! Sessions will cover similar topics but there might be a variation in actual speakers. As we move closer to the actual conference date, we will be updating the speakers on our website.

Tentative AGENDA

 8:30 a.m. Registration and Continental Breakfast

 9:00-9:15: Welcome and Conference Overview

 Presenter: Steve Morang CFE, SF Chapter President

 9:15-10:15: Panel Discussion on online gaming, gambling & fraud moderated by EY

 10:15- 10:30: Morning Break

 10:30-12:00: Why Fighting online and mobile payment fraud is like fighting zombies!

                               Presenter: Karisse Hendrick, Charglytics Consulting

 12:00-1:00: Lunch

 1:00-2:00: Terrorists, Fraudsters and Dirty Politicians: The Underbelly of Social Media and Online Games

                         Presenter: Scott F. Butler CFE , Linden Labs

 2:00-3:00: Fighting Fraud on the Front Lines – The GoFundMe Perspective

                               Presenter: Paul Wang CFE, GoFundMe

 3:00-3:15: Afternoon Break

 3:15-4:15: Realtime Authentication: Solutions to identify fraudsters before they strike

                               Presenter: Satish Karry CFE, Threatmetrix

 4:15-4:55: Expert Panel:

                   Looking to the future, visions of online payments and fraud in 2025 and beyond.

 4:55-5:00: Closing Remarks

Keynote Speakers – Scott F. Butler CFE CAMS

 A Chief Compliance Officer who has success in guiding companies through the process of obtaining money transmitter licenses worldwide.

Scott designed the compliance program for Facebook’s peer-to-peer (P2P) money transfer feature (“Payments on Messenger”) and established Facebook’s first company-wide system for monitoring developments in sanctions regimes that affect products/features across the Facebook platform. He handled key aspects of the Facebook payments subsidiary’s first-ever regulatory examinations before eventually taking full responsibility for those exams. At Linden Lab, he is charged with making sure that transactions that take place in a “virtual world” meet regulatory and legal requirements without inhibiting customer experience.

I’ve found that my experience working for compliance departments on Wall Street (Deutsche Bank and Credit Suisse) provided regulators and business partners with the comfort that the AML/CTF programs that I established were fundamentally sound. Applying my traditional regulatory knowledge to the non-traditional FinTech environments has been my speciality.

He is also a screenwriter and have consulted on a number of financial crime/fraud-related film projects.

 Karisse Hendrick

 eCommerce Chargebacks & Fraud Consultant; Co-host of upcoming “Online Fraudcast” Podcast; Marketing Evangelist, CNP Expo

 Yes, that’s a lot of titles. But, at the core of all of the projects I work on are merchant focused, in the CNP fraud & payments industry. After spending 6 years of my career in payments and fraud operations for a payment processor, a retailer with a unique business model and one of the largest online travel agencies, I found my real passion was supporting merchants, to help them do their job better or to work on changing the industry. I’ve done that in a variety of ways for the last 7 years. -Through consulting directly, through being the in-house industry expert for the main trade association for risk & payments professionals, through creating conference & written content for a large industry conference, through podcasting & sharing some of the knowledge I have about this industry I love.

I’ve been fortunate enough to work with the largest companies in the world while learning which strategies and tools work best for each business model and vertical, to provide significant savings to online companies of all sizes & verticals, to speak at several conferences, and many other great experiences. -All of this to advocate for or to support online and mobile merchants in fraud prevention and payments optimization.

Satish Karry CFE – ThreatMetrix

 I get to work on fighting fraud on the largest real-time fraud detection platform daily. I help customers review suspicious activity and complex fraud cases to help identify and resolve fraud risk trends and issues.

Identify meaningful insights from chargeback data. Sharing best practices with fraud managers, risk analysts, privacy teams. Monitoring and maintaining global fraud detection policies, models & reports
Helping e-commerce websites and financial institutions fight fraud in New Account Origination , Logins, Detail Changes, Shipping Fraud, Payment Fraud.

ThreatMetrix®, A LexisNexis® Risk Solutions Company, empowers the global economy to grow profitably and securely without compromise. With deep insight into 1.4 billion anonymized user identities, ThreatMetrix ID™ delivers the intelligence behind 100 million daily authentication and trust decisions to differentiate legitimate customers from fraudsters in real time. ThreatMetrix is recognized as the sole Leader in the 2017 Forrester Wave™ for risk-based authentication.

Paul Wang CFE – Go Fund Me

Paul Wang is a proven leader in the anti-fraud and AML space within fintech, with expertise in customer verification, and due diligence. He has extensive experience in preventing fraud across both the P2P lending and crowdfunding space, and has successfully developed fraud-prevention operation teams. Paul currently serves as payment risk manager at GoFundMe, leading a team to protect users on the largest and most trusted crowdfunding platform in the United States.


Earn up to 8 CPE’s! The cost of the training will include breakfast, lunch and refreshments throughout the day. We hope that the timing and location of the event(s) will help those thoughout the Bay area to attend these exclusive events.

We would like to extend a special thank you to Ernst & Young (EY) and Frank, Rimerman (FRCO) for their sponsorship of these events!

Share this event on Facebook and Twitter.

We hope you can make it!

San Francisco ACFE Chapter

Purchase tickets here.


August 13-14, 2018 National ACFE Training in San Francisco

August 13-14, 2018: National ACFE training in San Francisco – Contract and Procurement Fraud. Early bird registration deadline is July 13th. Please follow this link for more information –  click here

SF ACFE January 2018 Meetings (San Jose)

We are pleased to announce that the San Francisco ACFE Chapter will kick-off the new year with dual meetings on January 22 and 23, 2018 from 11:30-1:30 PM in San Jose and San Francisco. The meetings will be a combination of professional presentation with a special outside expert in the field of cyberfraud (2 CPE’s will be awarded) which will be held over a light lunch. The presentations will be identical, so please use the Eventbrite registration page for the location most convenient for you.

Purchase tickets here.

The Chapter gives special thanks to Dispel LLC for stepping up as the main sponsor for this event. I would also like to thank Golden Gate University and Frank, Rimerman for their hosting support.


Special Presentation Topic: Flying Under the Radar: How to Avoid Alerting Suspects Early in a Cyber Investigation 

The moment a suspect realizes they are under investigation is often the moment they start covering their tracks and destroying evidence. Yet the same skills that let sophisticated criminals or dishonest insiders commit fraud often let them quickly sniff out that an investigation is under way. So how do you conduct your investigation and gather evidence without tipping off the potential suspects? Find out what tactics and cyber tools you can use to keep your activity and data hidden and protected until you are ready to confront the suspects.

Dispel specializes in network concealment, hyper-segmentation, traffic obfuscation, and secure communications. Commercialized in 2014, multinational organizations and tens of thousands of users trust Dispel to protect their proprietary data and interactions, even in some of the world’s most hostile environments.e best platform for provisioning modern applications, communicating easily, and guarding against hostile governments.

 Presenter: Andy Liverman, Director, Dispel LLC.

AnAndy LIVERMANdy Liverman’s background includes a mix of tech, finance and real estate. He specializes in helping innovative tech companies launch and grow their products. A graduate of Columbia Business School and Yale University, he is a former member of the US National Rowing team. Most weekends he can be found on the bay, coaching Junipero Serra’s High School crew team.




Monday, January 22, 2018, 11:30am -1:30pm

The Silicon Valley Capital Club, 50 W San Fernando St, San Jose, CA 95113 San Jose. 

Please bring both your meeting registration and if needed, cash or check for your meeting/membership dues. We will provide you with a receipt at the event.


Purchase tickets here.

Free of Charge for ACFE SF Chapters Members who have paid 2018 dues.  The cost to non-members is $25 and will be collected at the time of registration through Eventbrite. Please note that since this is the first meeting of the year, there is also an option to pay your annual dues through Eventbrite while registering or simply to pay without planning on attending these specific meetings.


Andy Liverman

Dispel LLC


We hope you can make it!

Steve C. Morang, CFE CCEP CIA CRMA

SF ACFE November Meeting

We are pleased to announce that the San Francisco Chapter of the ACFE will hold our next meeting on Monday, November 13, 2017 from 11:30am-1:30 pm. Our meeting will be a combination of Chapter meeting and a special lunch n’ learn presentation with Stephanie Douglas of Guidepost Solutions on  “Insider Threats”. (2 CPE’s will be awarded). A box lunch will be provided to all registered attendees.

Livestream for those who could not make it here

I would also like to give a special thanks to Golden Gate Universityfor stepping up as our main sponsor for this event.

Tickets for the event can be purchased here.


Special Presentation Topic: The Insider Threat


Managing risk in today’s business environments requires a good understanding of the threats which exist outside our organizations but also those that exist within. The Insider Threat is composed of both intentional and non-intentional actors and accounts for approximately 40% of the data breaches and almost 80% of the thefts of intellectual property which occur within our organizations. Understanding your organization’s risk and having some common sense tools to mitigate it, is the first step to developing a successful Insider Threat strategy.


Speaker: Ms. Stephanie Douglas


As a Senior Managing Director in the San Francisco office of Guidepost Solutions, Stephanie Douglas, focuses on sensitive internal and white collar crime investigations, corporate security programs, intellectual property (IP) protection and investigations, and proactively educating executives about insider threats. She has extensive experience in the management of criminal and national security investigations, domestic and global security operations and policy development and strategy. Ms. Douglas brings expertise in organizational change management, strategic planning, technology implementation, crisis management, physical security, and emergency planning to her role.
Ms. Douglas has a distinguished career in both private and public sectors. She retired as a Senior Executive from the Federal Bureau of Investigations in 2013 and was recruited by Pacific Gas & Electric. Serving as its Senior Director of Corporate Security, Ms. Douglas oversaw risk mitigation and issue response.In her 23 years at the FBI, Ms. Douglas served in a variety of influential roles. In her last role with the FBI, she served as Executive Assistant Director of the National Security Branch. There she directed all of the FBI’s work related to domestic and international counter-terrorism, counterintelligence, weapons of mass destruction and intelligence matters, which included oversight of the Terrorist Screening Center. In this position, she reported to both the FBI Director and the Director of National Intelligence (DNI). Ms. Douglas represented the FBI in discussions of national security policy along with other US Intelligence Community partners. As part of her management responsibilities, she also oversaw both funding and personnel resources for the national security mission of the FBI and served as the Bureau’s Chief Intelligence Officer.Prior to the above position, Ms. Douglas served as the Special Agent in Charge for the FBI’s San Francisco Division for over three years. In this position, she led all investigative and administrative operations of the division including those focused on white collar crime violations.



Golden Gate University

536 Mission Street

San Francisco, CA 94105

Sixth Floor, Rooms 5202-5210.


Please bring both your meeting registration and if needed, cash or check for your meeting/membership dues. We will provide you with a receipt at the event.




Free of Charge for ACFE SF Chapters Members.  The cost to non-members is $25 and will be collected at the time of registration through Eventbrite.

SFACFE Tech Conference September 15, 2017

On September 15th the SFACFE held our first dedicated Fraud Tech Conference at Golden Gate University (GGU) in downtown San Francisco. With over 110 participants, 20 speakers and panelists, this was our largest event to date. We received great support from our members at firms like Google, Yelp, Atlassian and others who presented to their colleagues at the summit. We also heard from experts from EY, Blackpeak Group and Starrett Consulting. We will be posting the powerpoint slides to a separate page for viewing and downloads.

Of course the highlight of the day was hearing from convicted fraudster Brett Johnson aka The Internet Godfather. This was the first time that we had ever had a fraudster speak at one of our events, and judging from the feedback, out members really enjoyed hearing Brett story. As we know, fraud is not a victimless crime and the human toll sometimes outweighs the financial. I hope that hearing Brett share his story will help those fighting fraud to be more attuned in our engagements.

Lastly, I would like to thank our sponsors of this event EY and GGU for their support of this event. Although we had some minor technical issues the event location and facilities were great! We hope to hold this event annually in September.

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SF ACFE Tech Sector Fraud Summit – September 15, 2017



Event Overview:

Welcome to the San Francisco Chapter of the Association of Certified Fraud Examiners Tech Fraud Summit 2017.This day long training will be packed with presentations, panel discussions and keynote speeches from the top players in the Technology Sector / Online Anti-Fraud community.  Additionally, it will feature presentations and demos of emerging fraud fighting technologies used by the largest names in technology such as Yelp, Google, StubHub, Uber, Facebook, Yahoo, Twitter, Dropbox, DocuSign, Apple, Amazon, LinkedIn, Microsoft, Airbnb, Eventbrite, Lyft, Pinterest, Salesforce and many more! 

Earn up to 8 CPE’s including 2 Ethics CPE’s for CFE’s. The cost of the training will include breakfast, lunch and refreshments throughout the day. The event location is a 5 minute walk from Embarcadero Bart or the CalTrain SF station. We hope that the timing and location of the event will help those living and/or working outside of SF to attend this exclusive event.

We would like to extend a special thank you to Ernst & Young (EY) for their sponsorship of this event!

List of tentative Speakers – Please click here for speaker bios and additional information.

Please find the preliminary agenda below:

Association of Certified Fraud Examiners


September 15, 2017   CONFERENCE

Tech Fraud Summit

Golden Gate University (GGU)

536 Mission Street, San Francisco, CA 94105


8:00 a.m. Registration and Continental Breakfast

MORNING SESSION:  Fraud in the Technology Sector – yesterday, today and tomorrow

8:30-8:45 a.m.: Welcome and Conference Overview

Presenter: Steve Morang, SF Chapter President

8:45-9:30 a.m.:  Panel: Technology Fraud Risk Overview and Emerging Trends (ASIA)

Moderation: Julia Kniesche, Senior Manager, EY

Panellists:  Christina Wong, Deputy Head of Compliance, Fujitsu

Tom Pellman, Associate Director, Blackpeak International

Scot Walker, Senior Manager (Investigations and Intelligence), NVIDIA

9:30-10:15 a.m.: Panel: Tech Sector Internal Audit CAE Discussion – How IA engages in the anti-fraud process

Moderation: Miles Ripley, Partner, EY

Panellists: Tom Rudenko, Head of Internal Audit, Yelp!,

Nauzer Gotla, VP, Internal Audit at Space Systems Loral (SSL)

Eugene Leung, Director of Internal Audit at VM Ware

10:15- 10:30 a.m.  Morning Refreshment Break

10:30-11:15 a.m.   Fraud Risk Assessments in the Technology Space

Presenter: George Totev, Head of Risk and Compliance, Atlassian Inc.

11:15-12:00 p.m.  Fraud in the Tech Sector

Presenter: Erin O’Laughlin, Western Union (previously US government intelligence)

12:00-1:30 p.m. Lunch break

Special Guest Keynote Speaker: Brett Johnson, Secret Service Informant and Convicted Fraudster

AFTERNOON SESSION: Tech Sector Fraud Operations and Practical Applications

1:30-2:15 p.m. Building the Perfect Investigations Team to Find, Eliminate and Remediate Misconduct

Presenters: Andrew Price, Senior Counsel, Google

Lisa Chafin, Senior Manager – Internal Audit, Google

2:15-3:30 p.m. Reducing Fraud Risks Through Effective Information Governance in the Tech Sector

Presenter: Glen Day, Partner, EY Cyber Security Center of Excellence

3:30-3:45 p.m.  Afternoon break

3:45-4:55 p.m. Data Science Tools to Find Relationships and Red Flags in Unstructured Data

Presenter: Paul Starrett CFE, Starrett Consulting

4:55-5:00 p.m. Closing Remarks by Steve Morang


Purchase tickets here.

2017 SF ACFE May Meeting & Job Fair

We are pleased to announce that the San Francisco Chapter of the ACFE will hold our next meeting on May 16, 2017 from 5:30-7:30 PM. Our meeting will be a combination of a micro-job fair with various organizations from the Greater SF Bay Area, and a special presentation with an outside expert in the field of recruitment and career development and professional networking. (2 CPE’s will be awarded) This will then be followed by a social time with refreshments.

I would also like to give a special thanks to Golden Gate University and the Federal Bureau of Investigation (FBI) for stepping up as our main sponsors for this event.

Special Presentation Topic: “How to improve the communication challenges hiring manages and internal recruiting teams have in the recruitment of professional talent”

How to open up the pipeline for prospective candidates to meet and talk with hiring manages, not just the recruiters. What are the responsibilities of each; the hiring managers, the candidates and the internal recruiting teams?

Managing expectations:

  • The challenges candidates have finding and speaking to hiring manages.
  • The challenges internal recruiting teams have filling current roles.
  • The challenges hiring manages have with candidates and recruiting teams.
  • Then discuss how candidates can find and open communications with hiring manages.


BRUCE POTTERTON is a co-founder of The Fletching Group, a talent identification consultancy that supports the needs of hiring managers of small to mid-size firms. He has over 25 years of executive experience managing multi-functional teams that combine strategy, sales, product and marketing. He has built and led effective teams, including recruiting employees, consultants, agencies and/or independent freelancers, for startup, turn around and high growth high technology organizations. Potterton has significant experience generating and servicing emerging to Fortune 500 clientele in a wide range of industries including, retail, financial services, bio tech, hardware and software. Potterton earned a B.A. in design from the University of Minnesota.


Golden Gate University

536 Mission Street

San Francisco, CA 94105

Sixth Floor, Rooms 6208-6209.

Please bring both your meeting registration and if needed, cash or check for your meeting/membership dues. We will provide you with a receipt at the event.


Free of Charge for ACFE SF Chapters Members.  The cost to non-members is $25 and will be collected at the time of registration through Eventbrite.

28th Annual ACFE Global Fraud Conference

Go to!

The SFACFE would like to announce the annual ACFE Fraud Conference, which will be held in Nashville Tennessee from the 23rd to the 28th of June. If you wish to attend, registration for the event can be found here.

Hope to see members of the SFACFE there!